Refund Policy

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 At SAURANT, we strive to provide high-quality digital products, including assessments and e-books, that deliver value to both job candidates and businesses. Please review the following refund policy, which applies to all purchases made through our platform.

No Refunds on Assessments and E-books

Due to the nature of digital goods and services, all sales of assessments and e-books are final. Once an assessment or e-book has been purchased and accessed, no refunds, returns, or exchanges will be permitted. This policy is necessary to protect the integrity of our digital products and ensure compliance with intellectual property laws.

Legal Reasoning for No Refunds:

1. Digital Nature of the Product: Our assessments and e-books are digital products that are immediately accessible upon purchase. Once access is granted, the buyer receives full use of the product, which cannot be returned in the same manner as physical goods. Because digital products are non-tangible and downloadable, they are inherently non-returnable once accessed.
2. Intellectual Property Protection: E-books and assessments contain proprietary content, including intellectual property owned by SAURANT. Allowing refunds after access would risk misuse or unauthorized distribution of our content, compromising its value and the protection of our intellectual assets.
3. Immediate Delivery and Use: Upon purchase, customers are granted immediate access to the digital goods, meaning the product is "delivered" and "used" at the point of transaction. Refunds on products that have already been used or accessed would contradict the nature of instant access services and fail to respect the terms of sale.
4. Compliance with Industry Standards: Our no-refund policy aligns with common industry practices for digital goods and services. Many digital platforms implement similar policies to protect the value of content and prevent exploitation or abuse.

Acknowledgment:

By making a purchase of any assessment or e-book from SAURANT, you acknowledge and agree to this no-refund policy. If you have any questions or concerns about the product before purchase, please reach out to our customer service team for clarification.